Skip to content- How do I report a post, message or profile?Safety and reporting…on the post, comment, message or profile, then choose Report. Pick a reason and add context if it helps. Reports work the same from Nex and Nyx. For things the in-app…
- What happens after I report something?Safety and reporting…doxxing: Reviewed within 24 hours. Intimate images reported through the removal form are removed within 48 hours (see “Someone shared intimate images of me without…
- Will the person I reported know it was me?Safety and reportingNo. The person you reported is never told who reported them, whether you reported from Nex or Nyx.
- How do I permanently delete my account?Account and sign-in…records must be kept for longer: moderation records: reports for 12 months after the case closes, and decisions and appeals for 2 years after the final decision, or…
- How do I keep my Nyx separate from my Nex?Nex and Nyx…someone is trying to work out who's behind your Nyx, report them (see “Someone is trying to find out who's behind my Nyx”).
- What can and can't I post?Posting and your feed…sexualising minors. This is zero tolerance: it's reported to NCMEC and, where required, to the competent authorities. Sharing intimate images without consent, including…
- Someone posted my copyrighted work. / My post was removed for copyright.Posting and your feedTo report infringement, email [email protected] with: the work whose copyright is infringed; the link to the post; a statement that you believe in good faith the use…
- How long do you keep my data?Privacy and your data…for how long: 31 days. Moderation and appeal records: Reports: 12 months after the case closes; decisions and appeals: 2 years after the final decision, or longer while…
- Someone is trying to find out who's behind my NyxSafety and reporting…information, by technical tricks, or by asking around. Report the profile or the posts (see “How do I report a post, message or profile?”), and if it's happening across…
- Someone may be in dangerSafety and reporting…or night, call the health helpline, 24/7: 1505. Then report the post or message on Nixyum. Threats to life and self-harm risk are our top priority. When someone is…
- I found a security vulnerabilityTroubleshootingThank you. Please report it privately to [email protected] with steps to reproduce. Don't access other people's data, don't disrupt the service, and don't share the…
- Content Moderation and Takedown PolicyPolicyHow we review reports, act, and handle appeals.
