Nixyum Help Centre
Hello, what can we help you find today?
Answers about Nex and Nyx, your account, your privacy and staying safe, from the people who build Nixyum.
Topics
Find your answer by topic.
Nex and NyxYour two identities, switching, and what stays private.11 articlesAccount and sign-inSigning in, security, pausing or deleting your account.9 articlesPrivacy and your dataWhat we keep, for how long, and how to get a copy.9 articlesPosting and your feedWhat you can post, Stories, and how the feed is chosen.4 articlesSafety and reportingReporting, appeals, and getting urgent help.8 articlesTroubleshootingWhen something isn't working, and reporting a vulnerability.5 articlesGeneralEverything else about Nixyum.3 articlesPolicies and transparencyThe rules we follow, the data we keep, and who processes it.All policies
Popular
What people ask most.
- 01How do I switch between Nex and Nyx?Nex and Nyx
- 02What can and can't I post?Posting and your feed
- 03Can anyone see my email address?Privacy and your data
- 04How do I report a post, message or profile?Safety and reporting
- 05How do I permanently delete my account?Account and sign-in
- 06How long do Stories stay visible?Posting and your feed
Safety
Tools for when something is wrong.
Report anything, get intimate images removed, protect your Nyx, or appeal a decision. Urgent reports are reviewed first.
Safety centre- Report a post, message or profileFrom the ⋯ menu. The person you report isn't told who reported them.
- Intimate images shared without consentA removal form, no account needed. We act within 48 hours of receiving a complete request.
- Someone is trying to unmask my NyxWhat to do, and how we protect the link between Nex and Nyx.
- Appeal a decisionWithin 30 days of the notice. A moderator who wasn't involved reviews it.
Policies
TransparencyWhat we agree on, and what we promise.
- Terms of ServiceThe agreement between you and Nixyum.
- Privacy PolicyWhat we collect, why, and your rights.
- Community GuidelinesWhat's allowed on Nixyum, for Nex and Nyx alike.
- Content Moderation and Takedown PolicyHow we review reports, act, and handle appeals.
- Cookies PolicyThe cookies we use and the choices you have.
- Data Retention and Deletion PolicyHow long we keep data, and how deletion works.
- Advertising PolicyNixyum shows no ads yet; the rules if that changes.
- Master DefinitionsThe terms every policy uses, defined once.
Contact us
Still need help? A person answers.
In English or Georgian. Pick the team that fits, and your message goes straight to them.
Something unsafe? Go to the Safety centre