5 articles
Troubleshooting
When something isn't working, and reporting a vulnerability.
- Something isn't workingNixyum is in beta, so some features may change or break while we build. Tell us with Settings → Experimental & Beta → Send Feedback, or…
- I found a security vulnerabilityThank you. Please report it privately to [email protected] with steps to reproduce. Don't access other people's data, don't disrupt the…
- I can't sign inMost sign-in problems are solved in a minute. Try these in order: Check your email and password. Passwords are case-sensitive. Signed up…
- I didn't get the verification email or codeWhen you sign up, we send a link (on the website) or a 6-digit code (in the app) to your email address. Check your spam, junk or promotions…
- Nixyum says "Still loading" or won't openIf Nixyum takes more than about 8 seconds to start, it shows Still loading with two buttons: Retry tries again. Most of the time that's all…