Short answer
Go to Settings → Danger Zone → Delete Entire Account, or email [email protected] from your registered address (we'll confirm it's you first).
You then have 7 days to change your mind: cancel in Settings, or with the link in the email we send you. You stay signed in during those 7 days. After that, deletion is permanent and can't be undone. It removes your whole account, including both Nex and Nyx:
- Your profiles and posts disappear from Nixyum and are erased within 30 days.
- Copies in backups are overwritten within 90 days, and copies of your media on our delivery network are removed when the files themselves are erased.
- The internal Nex↔Nyx link is removed 30 days after the deletion (see “Is Nyx really anonymous? Does Nixyum know it's me?”).
- Messages you sent stay with the people you sent them to, shown as from "Deleted user".
Some records must be kept for longer:
- moderation records: reports for 12 months after the case closes, and decisions and appeals for 2 years after the final decision, or longer while a restriction from it is still in force;
- payment or donation records, for at least 5 years (tax law);
- a record of any data request you made, for 5 years;
- if the account was permanently banned, only a one-way coded form of its email address and a code for the reason.
Want to keep a copy of your data? Download it before you ask to delete your account. “How do I get a copy of my data?” explains how.
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